01Help center
How can we help?
Getting started
Discover Upsellr, its agents and the first steps.
- What is Upsellr?
- Marcus, Clara, Lily and Max: who does what
- From supplier file to published product page
- Finding your way around the app
- The guided demonstration
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Working with Marcus
Hand over a task, answer questions, follow progress.
- Start a task with Marcus
- Attach files to a message
- Answer questions and approve actions
- Follow progress and stop a task
- Manage your discussions
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Importing products
Spreadsheets, PDF catalogs, field mapping and import reports.
- The Sources library: find your files and platforms
- Import a spreadsheet
- Match your file's columns to your fields
- Choose the imported products and protect your existing data
- Read the import report
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Managing the catalog
The Products grid, views, the product page and bulk actions.
- Finding your way around the Products grid
- Create and manage views
- Search, sort, filter and group your products
- Show, hide and reorder columns
- Edit products directly in the grid
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Master data
The product reference, its fields and its requirements.
- Understand master data
- Manage master data fields
- Make a field required, for the whole catalog or by category
- Choose which value to keep when two sources disagree
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Enrich and generate
Complete the master data, write each channel's product pages, review them.
- Enrichment: Lily completes the master data
- Generation: Max writes the product pages for each channel
- Launch an enrichment or a generation
- Follow, stop and relaunch a run
- Review and validate generated content
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Sales channels
Set up a channel, its template, its categories and its exports.
- What is a channel?
- Create a channel
- Manage a channel's categories
- Manage technical specifications and taxonomy
- Edit the product page template
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Connectors
Connect PrestaShop, Shopify or Akeneo and publish your product pages.
- Which connectors are available?
- Connect a PrestaShop store
- Connect a Shopify store
- What Upsellr does on Shopify, and what it never does
- Connect Akeneo to import your products
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Account and organization
Sign-in, security, members and roles.
- Sign in to Upsellr
- Secure your account
- Profile, interface language and Marcus's emails
- Organization settings
- Invite members and manage roles
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Plans, credits and billing
Understand credits, change plan, manage payments.
- What are the Upsellr plans?
- How do credits work?
- What does an enrichment or a generation cost?
- Buy credits and turn on auto-refill
- Change plan or cancel
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API and webhooks
Drive Upsellr from your own systems, with the Enterprise plan.
3 articles