Start a task with Marcus

Write a request, start from a quick action, mention an agent or a channel, and phrase a request Marcus handles on the first try.

Everything starts with a message to Marcus. He reads your request, looks through your catalog and acts with his tools.

Write a request

  1. Click New task in the sidebar.
  2. Type your request in the message field. On the home screen, it scrolls through sample requests.
  3. Press Enter to send. Shift+Enter adds a line break.

You can also write to Marcus from the conversation panel, open next to every page.

Start from a quick action

Below the field, Quick actions suggests common tasks, three at a time: Import a supplier file, Connect my store, Create my product pages, Translate my product pages, and others. Show more scrolls to the next ones. Each action opens a new conversation already pointed in the right direction.

Good morning, Claire

What can I do for you today?

Add this supplier's products to my catalog

Quick actions

Show more
Connect my store Sync my products with my online store. ImportExport
Connect my PIM Pull my catalog from my PIM and keep it up to date. ImportExport
Import a supplier file Bring a supplier spreadsheet into my catalog. Import
Marcus's home screen: the message field, then the first three quick actions.

Mentions and shortcuts

  • Type @ to choose an agent. @Clara hands the request to Clara, for an analysis. See who does what.
  • Type # to choose a channel: its name is highlighted in the message.
  • The Add (+) button lets you Attach file, start from a skill with Skills, or open a connector with Connectors.

Phrase a good request

  • Name the target channel: “generate the product pages for my PrestaShop store”.
  • Specify the scope: “the 40 products imported this morning”, “the products without an EAN”.
  • Say what you expect at the end: a file, a filtered view, product pages to review.

For a request with several steps, Marcus shows a plan. See follow progress.

Good to know

  • A message is at most 10,000 characters. For a long list of products, attach an Excel or CSV file instead.
  • The “Credits: X left” gauge, in the message area, shows your balance. Add credits takes you straight there.
  • “You’re going a little fast”: wait a few seconds before sending again.
  • “Marcus could not finish”: the request was too broad. Rephrase it or split it into several messages.
  • “The reply was interrupted” or “The reply took too long”: send your message again to pick up where it stopped.

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