Disable or delete a channel

A channel you no longer need can be disabled or deleted. Disabling is reversible, deleting is not.

Disable a channel

A disabled channel keeps its whole configuration but no longer publishes anything.

1. Open the channel, then General.
2. In the Danger zone, click Disable channel, then confirm.

The channel then shows the “Disabled” badge in the list. To put it back into service, click Re-enable.

Delete a channel

1. Open the channel, then General.
2. In the Danger zone, click Delete channel.
3. In the Confirm deletion window, click Delete permanently.

You can also ask Marcus to do it. He then shows an “Approval required” card that lists what will be deleted: nothing goes before you click Approve.

What is deleted, what remains

Permanently deleted:

• the channel’s categories;
• its characteristics and its taxonomy;
• its template and its fields;
• its rules and its export settings.

Left intact:

• your products and their master data;
• the connection to your store, managed in Connectors.

Good to know

• Deletion is irreversible: no trash, no undo. If you think you may come back to this channel, disable it instead.
• Disabling or deleting a channel is reserved for the Owner and Admin roles.
• To stop syncing with the store itself, go through Connectors, not through the channel.