Leave or delete an organization, delete your account

Leaving an organization removes your access. Deleting an organization or your account erases the data for good. Each action is confirmed by typing a phrase.

Leave an organization

1. Open the account menu, then My Account and Organization.
2. Click Leave organization.
3. Type the requested confirmation phrase, which includes the organization’s slug, then confirm.

You lose access, and can only come back with a new invitation.

Delete an organization

Only the owner can delete an organization.

1. First remove all the other members, in Manage, then Members.
2. Open Manage, then General, and click Delete organization.
3. Type the confirmation phrase, which includes the organization’s name, then confirm.

The organization and all its data are permanently deleted.

Delete your account

The account can only be deleted if you no longer belong to any organization. Otherwise, the message “You must leave all organizations before deleting your account.” appears.

1. Leave each organization, or delete those of which you are the only owner.
2. Open My Account, then Security, and click Delete account.
3. Type “Delete my account” to confirm.

Good to know

• A sole owner cannot leave their organization: “You are the only owner and cannot leave this organization.” Ownership transfer cannot be done from the app yet: contact us.
• Deleting an organization is blocked as long as non-owner members remain: “Remove all members first.”
• Before deleting anything, export what you want to keep. See export products.
• If you only want to stop paying, cancel your subscription rather than deleting the organization: in Manage, then Billing, click Manage Billing.